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Frequently Asked
Questions
Find the Right Program For You
Understanding Dementia
Connect at Home
Funding approvals are determined by individual providers.
We are happy to provide a supporting letter outlining the program and evidence base, and can hold your place while funding options are explored with your provider.
Understanding Dementia™ is a self-paced online program containing immediate access to digital content. For this reason, refunds are not available once purchased.
No. The learning modules can be completed at a time that suits you, allowing you to fit the program around your daily life.
The live group Q&A sessions are held at scheduled times, however attendance is optional and all sessions are recorded.
If you are unable to attend live, you can watch the recording at a time that suits you.
You will have access to the program materials for the duration of the program, and any downloadable resources are yours to keep and refer back to whenever needed.
No. You can enrol and get started straight away.
If you're not quite ready, you're welcome to attend our free Dementia Made Simple™ webinar first.
You’ll have access to all videos and resources for 6 weeks, with everything available upfront so you can move at your own pace.
Downloadable resources are yours to keep and can be used anytime.
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